Inside Sales Representative - Cargo Sales

There’s never been a more exciting time to join United Airlines. We’re on a path towards becoming the best airline in the history of aviation. Our shared purpose – Connecting People, Uniting the World – is about more than getting people from one place to another. It also means that as a global company that operates in hundreds of locations around the world with millions of customers and tens of thousands of employees, we have a unique responsibility to uplift and provide opportunities in the places where we work, live and fly, and we can only do that with a truly diverse and inclusive workforce. And we’re growing – in the years ahead, we’ll hire tens of thousands of people across every area of the airline. Our careers include a competitive benefits package aimed at keeping you happy, healthy and well-traveled. From employee-run "Business Resource Group" communities to world-class benefits and privileges like space available travel, United is truly a one-of-a-kind place to work. Are you ready to travel the world?

We’re not just in the business of transporting people. We’re also in the business of moving cargo. As a major provider of air freight services, our Cargo team transports everyday electronics and automotive parts, to perishable goods, life-saving organs, vaccines and even baby formula. And in turn, we help keep businesses, communities, and global economies running. With so many career options – from Marketing to Finance, Logistics to Data Analytics, and more – you can build a career within a career and gain exposure to so many areas of our airline’s important role in the global supply chain. Join our team and watch your uniquely United career journey unfold.

Job overview and responsibilities

• Manage inside sales responsibility for both assigned and unassigned accounts by assisting region customers with all sales needs including: bookings, rate quotes, pricing, billing problems and all information required.
• Supporting assigned Account Executives – Will handle all incoming sales matters for accounts assigned to Account Executives the ISR is assigned to support
• This included handling booking, trucking, rate quotes, billing issues and actively calling assigned accounts to generate revenue when and where opportunities exist or as directed by manager or account executive
• Proactively manages House Accounts and High Value Shipments – Establishes outcall programs to House Accounts to increase region revenue and manages unique and high value bookings such as Temperature Control, Pet Safe
• Special Program Assistance – Assists Account Executives with Market Value Pricing Program, telemarketing, contract rate agreements, special pricing initiatives and promotional trade shows when needed

This position is offered on local terms and conditions. Expatriate assignments and sponsorship for employment visas, even on a time-limited visa status, will not be awarded.

Required

• High School or equivalent
• Reservations or equivalent customer interactive experience
• Computer booking system experience
• Must be legally authorized to work in United Kingdom for any employer without sponsorship
• Must be fluent in English (written and spoken)
• Successful completion of interview required to meet job qualification
• Reliable, punctual attendance is an essential function of the position

Preferred

• Bachelors or related experience
• Knowledge of cargo sales/freight forwarding industry