Representative - Drug Abatement Field Operations

There’s never been a more exciting time to join United Airlines. We’re on a path towards becoming the best airline in the history of aviation. Our shared purpose – Connecting People, Uniting the World – is about more than getting people from one place to another. It also means that as a global company that operates in hundreds of locations around the world with millions of customers and tens of thousands of employees, we have a unique responsibility to uplift and provide opportunities in the places where we work, live and fly, and we can only do that with a truly diverse and inclusive workforce. And we’re growing – in the years ahead, we’ll hire tens of thousands of people across every area of the airline. Our careers include a competitive benefits package aimed at keeping you happy, healthy and well-traveled. From employee-run "Business Resource Group" communities to world-class benefits like parental leave, 401k and privileges like space available travel, United is truly a one-of-a-kind place to work. Are you ready to travel the world?

As an airline, safety is our most important principle. And our Corporate Safety team is responsible for making sure safety is top of mind in every action we take. From conducting flight safety investigations and educating pilots on potential safety threats to implementing medical programs and helping prevent employee injuries, our team is instrumental in running a safe and successful airline for our customers and employees.

The FAA/DOT requires that 25 random drug testing and 10 random alcohol testing is conducted annually. These activities are volume based and established on the total number of safety sensitive employees. Functions include random testing, follow-up testing, reasonable cause/suspicion, post-accident and post-injury testing. The role and responsibilities of this position are driven by federal regulation and company policy for accuracy in the execution of testing and administration.

• Responsible for the accurate and efficient administration of United required and FAA/DOT mandated drug and alcohol testing activities while maintaining credentials to conduct drug and alcohol testing
• Subject matter expert on FAA/DOT drug and alcohol policies, promoting and educating collaborators across operation on when particular test type and polices would apply
• Responsible for audit preparation through maintaining required documentation, completing regular self audits and partnering with Designated Employee Representative (DER) on FAA mandated audits.
• Engage in overall business strategy associated with Uniteds testing programs and drive process improvements to create efficiencies while aligning with the U.S. Department of Transportation regulations, 49 CFR Part 40 and CFR Part 120.
• Be capable of completing necessary tasks to carry out testing services. This also includes working flexible schedules, including on call support, weekends, split shift, and evening hours to accomplish testing services and may require occasional travels to conduct testing services based on operational demands
• Develop and maintain strong working partnership with various workgroups across operation, including Airport Operations, Technical Operations, Flight Operations, Inflight, Network Operations and clinic partners.
• Responsible for ensuring adequate and current testing inventory to administer testing services at all times. This includes keeping an ample supply of authorized testing forms, equipment, and support items that are needed for operating the alcohol testing system
• Some travel may be required for the role to support testing services at other sites and events

The salary for this position is $66,560, dependent on job-related, non-discriminatory factors such as experience, education and skills. This range is based on a full-time schedule.

At United, we offer a competitive compensation package, with benefits including: medical, dental, vision, life, accident and disability, parental leave, employee assistance program, commuter, paid holidays, paid time off, 401(k) plan with employee and company contribution opportunities, and flight privileges.

United values diverse experiences, perspectives, and we encourage everyone who meets the minimum qualifications to apply. While having the “desired” qualifications make for a stronger candidate, we encourage applicants who may not feel they check ALL of those boxes! We are always looking for individuals who will bring something new to the table!

• High school diploma or equivalent
• Microsoft Office proficient and an ability to learn and to use other systems
• Excellent verbal and written communication skills
• Strong organizational, team collaboration and problem solving skills
• Must be attentive to details, organized, and have the ability to comprehend regulated materials.
• Must be able to handle multiple tasks associated with providing testing services and to professionally respond to changing priorities, with minimum, direct supervision.
• Should possess effective judgment and customer-service orientation.

• Bachelors Degree or equivalent experience
• Work experience in a training or substance abuse environment
• 2 years’ airline experience
• Recent experience with CFR 49 Part 40 and CFR Part 120
• Prior drug and alcohol testing experience
• Certified Drug Screen Collector
• Certified Breath Alcohol Technician

United Airlines is an equal opportunity employer. United Airlines recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status and other protected status as required by applicable law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions. Please contact JobAccommodationsunited.com to request accommodation.

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