Information Technology Program Manager

Federal Aviation Administration •

Washington DC, District of Columbia, United States

Position Type: Contractor

Job Description:

The incumbent will serve as an Information Technology Specialist within the Office of Accident Investigation and Prevention (AVP).

Duties

The Information Technology (IT) Program Manager provides leadership for short-term and long-term complex and challenging IT programs supporting the Office of Accident Investigation and Prevention (AVP) under minimal guidance of the manager. Serves as a senior technical expert and consultant to top agency management officials to providing guidance on integrating IT programs with other programs of equivalent scope and complexity. Identifies and resolves highly complex problems or issues which often cross organizational boundaries and impact on the accomplishment of Federal Aviation Administrations (FAA) strategic objectives.

Applies experience and expert knowledge of IT concepts, principles, methods, standards and practices to develop new theories, concepts, principles, standards, and methods to perform critical tasks requiring the development of new concepts, systems, or innovative approaches. Serves as a recognized expert on work groups established to develop agency wide IT policy initiatives and solutions to critical issues. Assists management in all aspects of safety data and information management, including the development of strategies and standards. Predicts potential issues and proposes solutions or preventive actions to ensure the continuous improvements to enhance safety protocols and practices.

Applies or adapts theories, concepts, principles, standards, methods, or practices, including those developed by management. Creates and manages databases to improve the efficiency and effectiveness of data provided. Uses qualitative and quantitative methods to analyze and evaluate programs and develops recommendations to improve programs and produce findings used to make inform decision about program effectiveness and areas of improvements. Identifies and analyzes trends and other relevant information, often operating under severe time constraints. Conducts studies of complex IT issues and unique problems, financial considerations, and compliance with new regulatory requirements.

Has a direct responsibility to manage large, complex projects/programs, and works with management to organize programs and activities in accordance with the mission and goals of the organization. Defines program controls to effectively manage the program. Identifies, defines, and organizes work for multiple work activities. Acquires and allocates resources to accomplish work activities within established schedules. Coordinates cross-project activities, and monitors projects and oversees project managers to ensure goals are met. Develops an evaluation method to assess program performance and identify areas for improvements. Identifies and mitigates program risks and develops risk mitigations plans. Implements and manages changes and interventions to ensure project goals are achieved.

Provides guidance and advice to other IT program managers, as well as projects managers on resolving complex situations and issues, and unique problems; and collaborates on developing budget and plans for the program.

Provides expert guidance and instruction both to FAA and external personnel to address diverse, highly complex issues impacting the safety of the transportation industry, including those impacting advanced analytics and risk-based decision-making. Prepares highly complex analytical reports used in forecasting trends, formulating overall policies, and advising policy makers and managers on the development of guidelines and standards. Works with management on establishing guidelines for implementing broad Government wide directives and aligns agency internal business practices with Government wide regulations and policies.

Broad policies and objectives provide general guidance for addressing issues but almost always require the development of new and innovative approaches. Develops internal policies, plans, and techniques to address current or anticipated problems and issues. Works with senior management to identify and jointly solve problems.

Job Requirements:
Requirements Conditions of Employment

US Citizenship is required.
Selective Service Registration is required for males born after 12/31/1959.
Must submit an SF50 (See Required Documents).

Qualifications

For additional information please view the complete OPM qualification standard for the Group Coverage Qualification Standard for IT Specialist, please visit:

https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/2200/information-technology-it-management-series-2210-alternative-a/

To qualify for this position you must demonstrate in your application that you possess at least one year of specialized experience equivalent to FV-J / FG/GS-14. Specialized experience is experience that has equipped you with the particular knowledge, skills, and abilities to perform successfully the duties of the position.

Specialized experience is: Experience creating and managing databases to improve the efficiency and effectiveness of data provided. Experience monitoring or tracking program performance to ensure alignment with goals and objectives.

Applicants should include examples of specialized experience in their work history.

Qualifications must be met by the closing date of this vacancy announcement.

Some, all, or none of the applicants may be interviewed.

You may also be considered for this vacancy based on eligibility under the 30% or More Disabled Veteran Program, Vand Persons with Disabilities/Persons with Targeted Disabilities. To be considered for one of these special hiring authorities, you must identify your eligibility in your questionnaire in the Applicant-Preferred Conditions of Employment section. In addition, you must submit documentation that provides evidence of eligibility as indicated in the Required Documents section of the announcement.

Selection may be made from this announcement or from ACT-AVS-24-AVP210-92245.

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

IMPORTANT: Applicants may be rated on the extent and quality of experience, education, and training relevant to the duties of the position(s). All answers provided in the on-line process must be substantiated. Ensure that your application package/resume supports your responses.

Required Documents

Only supplemental documentation, e.g. transcripts or veteran's documentation will be accepted in combination with your online application. These documents must be uploaded or emailed to monique.heriegel@faa.gov or faxed to 1 (609) 485-8995 on or before the closing date of this announcement. All submitted documents should reference the announcement number.

If you are an FAA employee, you MUST provide a copy of your SF-50 (Notification of Personnel Action) containing information in Blocks 15, 17, 18, 19, 22, and 24 so it can be used to verify your position title, series, grade, tenure, and organization of record by the closing date of the announcement. You may fax your SF-50 or upload it into the on-line application. If faxing the SF-50, please ensure you include the vacancy announcement number on the faxed copy.

If you are an FAA employee, you can access and print your SF-50 from the eOPF system https://eopf.opm.gov/dot/.

Applicants claiming eligibility for the Expanded Veterans Hiring Opportunity (EVHO), MUST submit a DD Form 214 reflecting character of service to verify eligibility by the closing date of the announcement as requested by the Human Resource Office. Eligibility for EVHO will be considered based on applicable documentation submitted by the closing date.

If you are a current or former Federal employee (including a current FAA employee), you MUST provide a copy of your SF-50 (Notification of Personnel Action) containing information in Blocks 15, 17, 18, 19, 22, and 24 so it can be used to verify your position title, series, grade, tenure, and organization of record by the closing date of the announcement. You may fax your SF-50 or upload it into the on-line application. If faxing the SF-50, please ensure you include the vacancy announcement number on the faxed copy.

If you are a current Federal employee and need a current copy of your SF-50, please contact your personnel office. If you are an FAA employee, you can access and print your SF-50 from the eOPF system https://eopf.opm.gov/dot/. If you are a former Federal employee, you can obtain a copy of your SF-50 by writing the National Personnel Records Center Annex, 1411 Boulder Boulevard, Valmeyer, IL 62295. Additional information is available from this link: https://www.archives.gov/st-louis/opf.

Expanded Veterans Hiring Opportunity (EVHO) are preference eligibles and veterans who are honorably discharged from the Armed Forces after completing at least three (3) years of continuous active service. Applicants claiming eligibility for EVHO, MUST submit a DD Form 214 reflecting character of service to verify eligibility by the closing date of the announcement as requested by the Human Resource Office. Eligibility for EVHO will be considered based on applicable documentation submitted by the closing date.

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

Salary Range: $145,671 - $221,900

Job Ident #: 809808200

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Information Technology Program Manager

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