IT Specialist (Network Services)

Federal Aviation Administration •

Salt Lake City, Utah, United States

Position Type: Contractor

Job Description:

Acts as a technical expert system network analyst under minimal direction of a manager or executive.

Duties

Works independently performing multiple, varying and complex activates. Broad policies and objectives provider general guidance but require the innovation for developing new or modified procedures and approaches taking into consideration FAA policies, government-wide regulations, and industry standards. Acts as a liaison to Operations Support (AJW-1), Next Gen, and PMO in defining Enterprise needs/requirements to acquisition programs. Works directly with AJW-1 and PMO from development through implementation of new/ modified systems/services to insure operational readiness prior to integration into the NAS. Acts as an Enterprise expert in support of systems/services across the NASEO Directorate. Providers 24/7 operational support for NAS systems through monitoring, and overseeing critical services. Providers emergency technical assistance to return network communications programs and systems to operational mode. Monitors, analyzes, and troubleshoots telecommunication, computer, infrastructure and NAS OP-IP network problems within a NAS operations center. Responsible for systems administration and security on operational systems/services. Managers LAWN/WAN computer networks and communications systems. Oversees administration of LAN/WAN infrastructure and the resources on which it relies. Responsible for installing LAWN/WAN connectivity to support critical NAS Operations. Designs, configures, modifies, and maintains hardware such as hubs, routers, switches, cabling, servers, backup systems, interface cards, modems, etc., and software such as, operating systems, utility systems, and security systems, etc., in order to maintain optimal performance levels. Analyzes and tracks significant problems. monitors performance and performs upgrades and/or fixes to hardware and software as required. Monitors LAN/WAN data traffic to ensure that all data packets are being delivered to correct destinations. Maintains documentation regarding network configurations, operating procedures, and service records relating to network hardware and software. Monitors, troubleshoots, and coordinates service outages in a service Oriented Architecture (SOA) environment through the use of web services technologies. Maintains updated knowledge or networking protocols, experience in routed and frame relay network environments, virtual hosted environments, and experience with network management utilities. Prepares informational and technical reports and presents briefings to include issues, mitigation strategies, and recommendations. Remains current on-job specific knowledge and trends through training courses, workshops, seminars, and professional associations/publications. Obtains and maintains necessary certifications. Direct impact on the NAS. Requires Secret Security clearance.

Job Requirements:
Requirements Conditions of Employment

US Citizenship is required.
Selective Service Registration is required for males born after 12/31/1959.
Designated or Random Drug Testing required.

Qualifications

For additional information please view the complete OPM qualification standard for the Group Coverage Qualification Standard for IT Specialist, please visit:

https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/2200/information-technology-it-management-series-2210-alternative-a/

To qualify for this position, you must demonstrate in your application that you possess at least one year of specialized experience equivalent to FV-I, FG/GS-13. Specialized experience is experience that has equipped you with the particular knowledge, skills, and abilities to perform successfully the duties of the position.

Specialized experience is: Experience monitoring LAN/WAN data traffic to ensure that all data packets are being delivered to correct destinations.

Qualifications must be met by the closing date of this vacancy announcement.

Some, all, or none of the applicants may be interviewed.

Selection may be made from this announcement or from: ACT-ATO-24-AJWB130-92396.

You may also be considered for this vacancy based on eligibility under the 30% or More Disabled Veteran Program and Persons with Disabilities/Persons with Targeted Disabilities. To be considered for one of these special hiring authorities, you must identify your eligibility in your questionnaire in the Applicant-Preferred Conditions of Employment section. In addition, you must submit documentation that provides evidence of eligibility as indicated in the Required Documents section of the announcement.

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

IMPORTANT: Applicants may be rated on the extent and quality of experience, education, and training relevant to the duties of the position(s). All answers provided in the on-line process must be substantiated. Ensure that your application package/resume supports your responses.

Required Documents

To qualify based on education, you must upload or fax a copy of your high school or college transcripts or certificates at time of application. If selected, official transcripts will be required prior to employment.

Notification of Personnel Action (SF-50).

Only supplemental documentation, e.g. transcripts or veteran's documentation will be accepted in combination with your on-line application. These documents must be uploaded or emailed to courtney.a.rowan@faa.gov on or before the closing date of this announcement. All submitted documents should reference the announcement number.

If you want consideration for one or more of the Special Hiring Authorities, documentation that must be submitted at time of application can be found at Direct Hiring Authorities | Federal Aviation Administration (faa.gov).

All Veterans: If you are claiming veterans' preference, you must submit either a DD Form 214 Certificate of Release or Discharge from Active Duty (Member 4 Copy or equivalent), or a document from the armed forces certifying that within 120 days you are expected to be discharged or released from active duty service under honorable conditions. If you are claiming 10 point preference, you must also submit a completed SF-15, Application for 10-Point Veteran's Preference, and supporting documents outlined on the SF-15. Documents must be uploaded or faxed to the Servicing Human Resource Management Office listed in this announcement and all documents must be received by the closing date of the announcement. If you fail to submit documentation, you will be assessed as a non-veteran.

If you are claiming 10 point preference but fail to submit the supporting documents outlined on the SF-15, you will be tentatively assessed as a 5 point preference eligible provided your DD Form 214 reflects that you have the service required to qualify for preference. Documents must be uploaded or faxed to the Servicing Human Resource Management Office listed in this announcement and all documents must be received by the closing date of the announcement. If you fail to submit documentation, you will be assessed as a non-veteran.

Veterans currently on active duty claiming veterans' preference: You will be granted tentative preference if you submit a document from the armed forces certifying that within 120 days you are expected to be discharged or released from active duty service under honorable conditions and your application shows that you have the required service. Prior to being appointed, you must provide to the Servicing Human Resource Management Office a DD Form 214 documenting discharge/release and showing that the service was honorable or general. If you are on terminal leave, you must provide documentation certifying authorized terminal leave.

If you want consideration for one or more of the Special Hiring Authorities, documentation that must be submitted at time of application can be found at Direct Hiring Authorities | Federal Aviation Administration (faa.gov).

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

Salary Range: $108,601 - $168,362

Job Ident #: 811368300

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IT Specialist (Network Services)

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