Airport Operations. Passenger Handling :
Minimum O Level or equivalent. Must have completed relevant and recognised professional training courses in Customer Services and Ground Operations.
Experience: Given the specific requirements at outstations, a minimum of 4 years' Airline Industry experience is required.
Knowledge/Skills: A working knowledge of Reservations / Fares and Ticketing, Departure Control Systems.
Knowledge of Baggage Tracing and claims handling. Knowledge of Microsoft Word/ E-Mail/ Excel advantageous. Fluent in spoken and written English and local language. Advanced skills in Customer Service Delivery.
The candidate must have the right to live and work in Angola.