Senior Manager Technical Applications

Job Description:

Salary: Competitive per annum

Hours: 37.5 per week, Monday to Friday

Location: Flexible working, 3 days a week in our VHQ, Crawley

Contract: Permanent

Closing Date: 10th February 2025

Virgin Atlantic is a ground-breaking long-haul airline. Committed to protecting the planet, whilst bringing the social and economic benefits of connectivity and trade to the destinations and communities we serve. At Virgin Atlantic, we’re committed to innovation, pioneering change through partnership, and being transparent in our progress.

In a nutshell

Virgin Atlantic is undergoing an ambitious transformation to position itself as a digitally-led, technology-inclusive premium carrier. This transformation requires critical thinking and flawless execution to drive value, security, and innovation. The Senior Technical Manager role plays a crucial role in leading this charge, ensuring minimal delay during execution by closely aligning with our strategic partners. This role will be pivotal in driving the enterprise and business strategy, meeting the high expectations of our customers, employees, and shareholders.

Day to day

•Collaborate closely with PMs and act as a point of contact for resolving critical issues that may hinder the delivery of the applications you manage.

•Work with Finance/Technology Contracts & Commercial teams to ensure that operational costs are well understood and appropriately forecasted for current and next financial year.

•Facilitate collaborative sessions with key collaborators, providing mentorship on achieving desired outcomes.

•Build, maintain, and publish technical information for your portfolio, ensuring up-to-date documentation is available.

•Produce and manage a backlog of improvements, changes, and fixes for your portfolio, prioritizing tasks effectively.

•Attend Technical Review Group and Change Advisory Board forums, providing expert mentorship.

•Chair stand-ups and forums with business & support teams, ensuring seamless project delivery.

About you

Has a good understanding of Service Management specifically a qualification in ITIL and strong understanding of Release Management as part of that.
Provides expertise and mentorship on technical aspects of the platforms and managing their performance and change.
Acts as the main point of contact between Technology teams/App suppliers/partners and essential collaborators from the business.
Collaborating with collaborators to define the application roadmap and strategic direction.
Improves and supports application platforms, defining requirements, objectives, and deliverables.
Works with internal and external partners to meet business needs.
Ensures the security and integrity of the application platforms.
Ensures compliance with industry standards and regulatory requirements.
Drives innovation and improvements in application platform performance and capabilities.

Our recipe for leadership

At Virgin Atlantic, our leaders empower teams to thrive through collaboration, innovation, and excellence. Explore our Leadership Recipe and discover the 20 core ingredients that define what it means to lead with us, driving our mission to be the most loved travel company and achieve sustainable profit. Want to learn more? Click here

Be yourself

Our customers come from all walks of life and so do our colleagues. That’s why we’re proud to be an equal opportunity employer and actively encourage applications from all backgrounds. At Virgin Atlantic, we believe everyone can take on the world - no matter your age, gender, gender identity, gender expression, ethnicity, sexual orientation, disabilities, religion, or beliefs. We celebrate difference and everything that makes our colleagues unique by upholding an inclusive environment in which we can all thrive. So that everyone at Virgin Atlantic can be themselves and know they belong.

To make your journey with us accessible and individual to you, we encourage you to let us know if you’d like a little extra help with your application, or if you have any individual requirements at any stage along your recruitment journey. We are here to support you, so please reach out to our team, (recruitmentfly.virgin.com) feeling confident that we’ve got your individual considerations covered.

Job Ident #: 2551

Company Details

Virgin Atlantic

Fleming Way
Crawley, England United Kingdom, International RH10 9DF International
www.virginatlantic.com/us/en

Virgin Atlantic uses a mixed fleet of Airbus and Boeing wide-body aircraft and operates to destinations in North America, the Caribbean, Africa, the Middle East and Asia from its main hub at London–Heathrow, and its secondary hub at Manchester

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Job Info

Location

Crawley , England, United Kingdom

Type

Permanent

Company Details

Virgin Atlantic

Fleming Way
Crawley, England United Kingdom, International RH10 9DF International
www.virginatlantic.com/us/en