DescriptionFind your future at United! We’re reinventing what our industry looks like, and what an airline can be – from the planes we fly to the people who fly them. When you join us, you’re joining a global team of 100,000+ connected by a shared passion with a wide spectrum of experience and skills to lead the way forward.
Achieving our ambitions starts with supporting yours. Evolve your career and find your next opportunity. Get the care you need with industry-leading health plans and best-in-class programs to support your emotional, physical, and financial wellness. Expand your horizons with travel across the world’s biggest route network. Connect outside your team through employee-led Business Resource Groups.
Create what’s next with us. Let’s define tomorrow together.
We believe that inclusion helps us thrive and grow at United across our collaborative Finance teams consisting of Financial Planning & Analysis, Internal Audit, Treasury, Global Procurement, Controllership, Investor Relations and more. These teams provide the financial fuel that keeps our operation running from providing detailed analyses of financial planning, performance, and forecasts to managing our investments and financial strategies. Our Finance team plays an integral role in making our airline profitable and successful by meeting our financial goals.
Key Responsibilities: The Senior Manager Credit and Collections will lead, run, and coordinate the daily operations and personnel of the Credit, Collections, and Cash application team. They are responsible for developing, implementing, and maintaining policies and procedures to mitigate credit risk and optimize collections for United’s receivables. This includes selecting and leading the technology and tools needed for assessing creditworthiness, supervising accounts receivable, and collaborating with internal teams and vendors to minimize bad debt losses. The Sr. Manager Credit and Collections leads the management of the the allowance for bad debt accounts maintaining reasonableness based on corporate methodologies. This position also acts as finance business owner and SME for the UATP portfolio, and is responsible for support, administration, and reporting.
- Lead the daily operations of three distinct teams, including training and assisting each in procedures and technology platforms, providing operational support to meet accounting deadlines
- Act as the primary resource for UATP billing system, D&B Finance Analytics, and Employee BillerIQ payment platform
- Supervise receivable balances and aging, review and act on credit requests and credit alerts, collaborate with other departments to resolve or elevate issues, reconcile accounts, and remit settlements for credit card receivable debit balances
- Build and maintain bad debt policies and procedures
- Perform monthly bad debt reserve analysis for General and Credit Card receivables, and lead the consolidated quarterly reserve analysis among all groups
- Complete monthly adequacy analysis and provision entries to maintain appropriate bad debt allowance balances and minimize bad debt expense
- Provide variance explanations as needed and reporting for 10Q and 10K
- Maintain letters of credit in which United is beneficiary, and security deposits required as terms in various agreements or issued to secure credit terms for commercial customers identified as high risk
- Provide requirements, review and approve LOC language
- Monitor expiration dates and secure renewals as needed
- Work with commercial customers, banks and other teams
- Collaborate with Billing, Technology, Sales, Cargo and other internal teams or vendors for special projects including any new systems or improvements, new forms of payment
- Provide requirements impacting credit, collection and cash application functions and participate in development and testing
- Act as Finance Business owner for UATP-related projects
United values diverse experiences, perspectives, and we encourage everyone who meets the minimum qualifications to apply. While having the “desired” qualifications make for a stronger candidate, we encourage applicants who may not feel they check ALL of those boxes! We are always looking for individuals who will bring something new to the table.
QualificationsWhat’s needed to succeed (Minimum Qualifications): - Bachelors degree
- 7+ years experience in accounts receivable and/or commercial credit and collection
- Experience with Oracle AR and GL and understanding of accounting principles
- High level of proficiency with MS Office (specifically Excel)
- Self-starter, motivated to provide “hands-on” leadership and guidance to distinct work groups
- Proven track record leading challenging projects/deadlines and outstanding organizational skills
- Ability to identify operational areas for improvement and follow through on the implementation of new processes
- Ability to interface at all levels and work collaboratively with cross-functional and cross-border teams and customers
- Must be legally authorized to work in the United States for any employer without sponsorship
- Successful completion of interview required to meet job qualification
- Reliable, punctual attendance is an essential function of the position
What will help you propel from the pack (Preferred Qualifications):- Finance, Business, Accounting
- NACM certification
- Experience with Dun and Bradstreet credit reports, Finance Analytics or other credit reporting applications
- Experience with Finesse Billing application
The base pay range for this role is $124,735.00 to $169,950.00.
The base salary range/hourly rate listed is dependent on job-related, non-discriminatory factors such as experience, education, and skills. This position is also eligible for bonus and/or long-term incentive compensation awards.
You may be eligible for the following competitive benefits: medical, dental, vision, life, accident & disability, parental leave, employee assistance program, commuter, paid holidays, paid time off, 401(k) and flight privileges.
United Airlines is an equal opportunity employer. United Airlines recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status and other protected status as required by applicable law. Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions. Please contact JobAccommodationsunited.com to request accommodation.