About Us

ATP is the nations largest flight school, providing students with the most efficient path to a successful airline pilot career. For over 40 years, ATP has been the leader in professional flight training and supplying pilots to regional and major airlines.

The role

The Manager, Physical Brand Experience ensures a consistent, high-quality, on-brand experience across all training centers nationwide. This role partners with Planning & Development, Marketing, and Facilities to maintain brand standards, conduct audits, and drive improvements in facility presentation and customer experience. It also oversees physical brand assets and supports ATP’s presence at industry events. The role requires extensive travel.

Responsibilities

• Define and maintain physical brand standards across all training centers
• Partner with Marketing to create and implement in-person brand guidelines
• Conduct regular on-site and virtual facility audits to assess brand compliance
• Evaluate customer experience from arrival through on-site navigation and environment
• Identify gaps, document findings, and recommend corrective actions
• Prioritize improvements based on cost and return on investment
• Ensure consistency in signage, displays, and branded materials across locations
• Manage physical brand assets, including updates and replacements
• Support brand presence at industry events and trade shows
• Collaborate cross-functionally with Facilities, Marketing, and local teams
• Coordinate with vendors and external partners as needed

Qualifications

• Experience managing multi-location brand standards, facilities, or customer experience
• Strong understanding of brand consistency and environmental design principles
• Experience conducting audits, inspections, or compliance reviews
• Ability to travel frequently and work independently in the field
• Strong organizational and documentation skills
• Ability to collaborate across teams and departments
• Experience working with vendors and managing physical assets
• Strong attention to detail with a creative, solutions-oriented mindset
• Must be comfortable with extensive travel to our training centers.

Benefits

ATP offers a comprehensive employee benefits program, including:

• Starting pay commensurate with experience
• Employer Paid Life Insurance
• Medical coverage (Starting Day 1)
• Dental/Vision/Life Insurance (Starting Day 1)
• Critical Illness and Accident Insurance
• Short-Term and Long-Term Disability Insurance
• 401(k) Enrollment (100 Vested with no employer contributions)
• 8 Paid Holidays
• 13 Paid Time Off Days per Year (PTO is earned on an accrual-basis)

Physical Demands

• The physical demands described here must be met by an employee to successfully perform the essential functions of this job. The employee is regularly required to talk, hear, see, stand; walk; use hands to finger, handle or feel; and reach with hands and arms, lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds.

ATP is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.