HR Policy Manager

At Emirates, we believe in connecting the world, to and through, our global hub in Dubai; and in constantly innovating to ensure our customers ‘Fly Better’. Our Product team makes this possible by creating products that are innovative, efficient and a game changer in the aviation world. Do you want to play a part in that journey? Join us as a HR Policy Manager and make your mark on the aviation world by taking our products to the next level.

As HR Policy Manager, you will provide comprehensive support to Manager HR Policy on the research, design, creation, development and publication of global and country specific HR policy for the Emirates Group ensuring compliance with local legislation, and alignment to corporate philosophy and changing business needs.

What you will do

• Develop progressive HR policy content aligned to strategic objectives, considering the needs of employees and business, focussing on modernisation of style, content, language and accessibility.


• Manage policy reviews ensuring effective communication to, and engagement of, stakeholders. Where the activity results in change, engage relevant stakeholders in the change activity through coaching and upskilling and support them with strategies for practical implementation. Following policy reviews manage any policy change cascade and audit.


• Manage policy related queries, acting as first point of contact for all queries, monitoring trends and identifying innovative ways for the team to manage future policy communication and queries. Where required coach the teams within HR on policy application and implementation.


• Focus on continuous improvement, developing and embedding a process for horizon / environment scanning by capturing intelligence, analysing, and reporting on it with a view to supporting future planning and decision making.


• Knowledge management of HR policy and related content with the aim of enhancing the customer experience, simplifying policy update and maintenance, and resulting in efficiency gains for both the HR Policy team and our customers.


• Manage periodic review and the ongoing development of companywide contracts / offer letters to ensure compliance with local legislation and company policy and ensuring the content is user friendly, while protecting the company interest. This also includes project management of the Contract Management migration.


• In the absence of Manager HR Policy support SVP HR Compensation & Benefits. Manage the Policy team on their daily work schedules, and act as the HR Policy representative on other forums as required.

This job might be for you if you have:

• Bachelor’s degree or Honours.


• Minimum 8+ Years of experience in extensive policy design and implementation for both start up scenarios and evolution of existing content.


• Previous experience in an HR policy role focussing on modernisation of style, content, language and accessibility, to ensure HR policies are fit for purpose, and align with the business and HR strategy.


• Project management experience and a track record of designing and implementing complex projects.


• Ability to apply professional/specialist knowledge to analyse complex problems and recommend solutions/plans of action.


• HR Systems knowledge, with previous experience of partnering with an IT function on system solutions.

How you will work

• Customer centric mind-set, the customer is the focal point of delivering products, services, and experiences.


• We’re full time back in office here in Dubai at Emirates 

You’ll have an edge if you are:

• Experienced in the aviation/ airline operations industry.


• Have a positive attitude and an ability to driving discernible change and delivery, at pace, in a pressurised environment.


• Agile and innovative mind-set with the tenacity to adapt and thrive in a constantly changing environment. 

What Emirates can offer you? 

• A competitive salary, paid tax-free and reviewed annually


• 42 calendar days annual leave, plus public holidays


• Full relocation package, including flights, shipping and optional hotel accommodation on arrival


• Annual leave travel - return tickets home each year


• Private medical insurance


• Discounts on airline tickets for EK and partner networks


• Travel benefits and discounts for friends & family


• Education Support Allowance for children’s education in Dubai or abroad


• A Product community committed to you, with mentor programmes, growth & development support along with regular social gatherings 

Recruitment Process and Timeline 
Emirates is an international organisation with employees from over 160 nationalities, we encourage applications from across the globe. Your application journey begins by applying via the Emirates Careers website. Please ensure your CV is up to date for our talent acquisition team to review your profile. If you meet the criteria of the role, you will then be invited to complete a HireVue video interview, to share more about your sales & business development experience and your career aspirations. If you are shortlisted you will then be invited to interview with our hiring managers. If you are successful, your recruiter will reach out to you with an offer and then our Onboarding team will ensure a smooth transition to your new role at Emirates.