Job Description:

How youll help us Keep Climbing (overview & key responsibilities)

Delta is focused on sustaining a strong IT operation, growing our capabilities, and maximizing optimization across each of our tech hubs to elevate the travel experience for our customers and empower our 90,000 Delta people.

We’re committed to fostering innovation, and we’re excited to invite you to be part of our journey as we shape the future of technology at the world’s best airline!

This position, General Manager Identity Management, will develop and implement the strategic vision for Identity Management (IDM) program. Responsible for establishing & implementing a governance framework, managing and coordinating requirements, and supporting the implementation of Delta’s IDM processes and workflows, while ensuring compliance with applicable internal and external regulatory requirements. Span of controls of this role would be over a global team responsible for enterprise IDM apps.

Additional Responsibilities:

Leadership & Strategy – Develop and implement the strategic vision for IDM within Delta. Collaborate and work closely with senior leaders to promote IDM initiatives and encourage the adoption of effective practices
Advisory & Influencer - Stay abreast with latest trends and technologies in IDM and cybersecurity to guide the team effectively. Engaging with key members, sharing IDM strategies and initiatives at all levels of the organization. Work closely with business units to understand their needs and ensure IDM solutions support their goals.
Governance & Compliance – Ensure that IDM practices align with applicable regulatory requirements (PCI, SOX, TSA) and internal policies, standards and procedures. Conduct regular access reviews, audits and assessments to identify and mitigate IDM risks
Operations –Responsible for the day-to-day operations of systems, ensure their reliability, scalability and security, by leading a global team across architecture, engineering, analyst and 24/7 operation support functions
Program Management - Run projects from conception through implementation (design, deployment & management), while maintaining alignment across project stakeholders and respective business functions to ensure the requirements and deliverables are defined and tracked throughout the program’s life cycle.
Integration & Simplification – Collaborate with IT, HR and business units to ensure seamless integration across various platforms and applications. Drive the implementation of IDM capabilities with existing enterprise security controls. Simplify processes to enhance user experience and compliance.
People Development - Develop and lead a team that demonstrates strong work behaviors, promoting an environment of continuous improvement, innovation, mentorship and professional development opportunities for team members.

Pay Range: $117600.00 - $274100.00 Annually

This role is expected to be in the office, full time remote is not an option.

Benefits and Perks to Help You Keep Climbing

Our culture is rooted in a shared dedication to living our values – Care, Integrity, Resilience and Servant Leadership – every day, in everything we do. At Delta, our people are our success. At the heart of what we offer is our focus on Sharing Success with Delta employees. Exploring a career at Delta gives you a chance to see the world while earning great compensation and benefits to help you keep climbing along the way:

Competitive salary, industry-leading proﬁt sharing program, and performance incentives
401(k) with generous company contributions up to 9
New hires are eligible for up to 2-weeks of vacation. This is earned for use in the following vacation year (April 1 – March 31)
In addition to vacation, new hires are eligible for up to 56 hours of paid personal time within a 12-month period

10 paid holidays per calendar year

Birthing parents are eligible for 12-weeks of paid maternity/parental leave
Non-birthing parents are eligible for 2-weeks of paid parental leave
Comprehensive health beneﬁts including medical, dental, vision, short/long term disability and life insurance beneﬁts
Family care assistance through fertility support, surrogacy and adoption assistance, lactation support, subsidized back-up care, and programs that help with loved ones in all stages
Holistic Wellbeing programs to support physical, emotional, social, and financial health, including access to an employee assistance program offering support for you and anyone in your household, free financial coaching, and extensive resources supporting mental health
Domestic and International space-available flight privileges for employees and eligible family members
Career development programs to achieve your long-term career goals
World-wide partnerships to engage in community service and innovative goals created to focus on sustainability and reducing our carbon footprint
Business Resource Groups created to connect employees with common interests to promote inclusion, provide perspective and help implement strategies
Recognition rewards and awards through the platform Unstoppable Together
Access to over 500 discounts, specialty savings and voluntary benefits through Deltaperks such as car and hotel rentals and auto, home, and pet insurance, legal services, and childcare

What you need to succeed (minimum qualifications)

Bachelor’s or Master’s degree in Computer Science, Information Technology, Cybersecurity, or related field.
10 or more years of experience in cybersecurity, with a focus on Identity & Access Management and increasing scope, responsibilities and complexity.
4+ years of leadership roles with a strong background in risk management and ability to address conflict, influence decision-making, and foster teamwork across the organization.
Experience in IDM technologies such as SailPoint, Microsoft, Saviynt, Okta, or similar.
Strong understanding of technologies and standards, including LDAP, SAML, OIDC, OAuth.
Demonstrate ability in implementing and leading IDM solutions in a large, complex organization, with change management and program management practices
Familiarity with regulatory frameworks and standards (e.g., PCI, SOX, NIST, ISO27001), knowing how to apply relevant technical processes to appropriate business needs.
Excellent customer service skills with ability to clearly communicate to an executive leadership team
Strong leadership and team management skills
Strong organizational skills and ability to collaborate effectively
Strong analytical and problem-solving skills
Ability to work in a fast-paced, dynamic environment
Consistently prioritizes safety and security of self, others, and personal data.
Embraces diverse people, thinking, and styles.
Possesses a high school diploma, GED, or high school equivalency.
Is at least 18 years of age and has authorization to work in the United States.

What will give you a competitive edge (preferred qualifications)

Relevant professional certifications i.e., CISSP, CISM, CISA or similar. IAM product certification or cloud security certification for Azure & AWS platforms, are desirable.

Job Ident #: 27257

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