The Allegheny County Airport Authority [ACAA] invites you aboard our mission to create meaningful travel experiences in the aviation industry. As Pittsburgh’s gateway to the world, both Pittsburgh International Airport and Allegheny County Airport serve as beacons of change and connectivity for our region. As a member of our crew, you will directly serve, inspire, and advance our community in significant ways that impact the daily lives of others and the future of our organization. Whether you have a passion for travel, an appreciation for aeronautics and aviation, or an unparalleled love for the city of Pittsburgh, ACAA provides the opportunity for the next chapter of your career to take flight. 

Our culture is one that emphasizes high performance, innovation, and learning. We know that those things only happen when everyone who works in an organization is properly empowered, equipped, and enabled in their roles to make an impact. At ACAA success is a shared responsibility, and we look forward to supporting and developing the unique strengths you could bring to our team.

Job Summary

The ACAA’s Senior Telecommunications Engineer is responsible for designing, maintaining, and troubleshooting telecommunication systems at the Allegheny County Airport Authority.

Here is how the Senior Telecommunications Engineer will help:  

• Provisioning and maintaining the communication systems at the Airport Authority, primarily the phone system for employees and tenants. This includes Cisco Call Manager maintenance, physical phone updates and management, system upgrades, and deployments.
• Maintain and manage all wiring and cabling infrastructure including patch panels, in-wall wiring, duct banks, and device installation.
• Responsible for documentation and maintenance of the communications database to include rack layouts/elevations, connections, pathways, and equipment installation, plus coordinate all additions and improvements to the database.
• Maintain and troubleshoot all wireless and cellular installations across the campuses. This encompasses Cellular DAS, 4G, 5G, CBRS, and other on-site wireless devices and RF communications used by the Airport Authority.
• Work with other departments to facilitate network communications for building management devices, industrial controls, IoT devices, and other serial communications hardware.
• Provide a high level of technical knowledge and support required to maintain the diverse infrastructure deployed within the ACAA campus.
• Perform other related tasks as assigned or required.

The successful candidate for the role of Senior Telecommunications Engineer will demonstrate the following key competencies needed in our culture:

• Communication - Able to clearly articulate goals and objectives to the team; Listens for understanding first with peers, superiors and subordinates; Listens for understanding first with peers, superiors and subordinates
• Strategic Thinking - Able to problem-solve for short-term (quarterly) challenges to accomplish key goals; Able to develop plans to achieve efficient, on-time results
• Team Leadership - Lead and anticipate the pace and process of change effectively; Drive talent development as a team and individually; Takes accountability for team results; Recognizes and rewards excellence on the team
• Customer Centricity - Motivates team to identify new ways to improve customer experience; Identifies systemic improvements that could positively impact customers

Qualifications

The following requirements list the minimum education/training/experience required to qualify for this job. An equivalent combination of education and/or experience may be accepted.

Requirements to apply for the role of Senior Telecommunications Engineer are:

• A Bachelor’s degree or equivalent from an accredited college or university in Information Systems, Computer Science or closely related field or equivalent work experience.
• 5 years of experience in a telecommunications engineering role or equivalent.
• Strong business acumen and ability to build solid relationships with business partners, documenting requirements, and guiding departments on hardware systems.
• Possess or obtain prior to employment a valid Pennsylvania Class C driver’s license. Note: license must be maintained throughout employment.
• Experience with infrastructure management tools such as Patch Manager, Netbox, Device42, etc. is preferred.
• Experience working in or with highly regulated industries such as government, transportation, or telecommunications is preferred.
• Experience configuring and maintaining VOIP systems such as Cisco UCS is preferred.

We also expect that candidates will demonstrate the following knowledge, skills, and abilities in most cases:  

• Familiar with all aspects of Telecommunications engineering including the design of fiber optic networks, structured ethernet cabling, VOIP, RF systems, Cellular DAS, 4G, 5G, and CBRS.
• Excellent ability to manage Layer 1 infrastructures, their installations, and recording changes as needed.
• Excellent and rapid communication, troubleshooting and resolve skills.
• Strong documentation skill set, requiring a high level of detailed accuracy of data entry and record keeping for maintaining the telecommunications database.
• Familiarity with cabling and RF standards.
• Ability to conduct research into networking issues and products as required.
• Ability to communicate in user-friendly language with other departments.
• Working knowledge and hands on experience with fiber optic cabling (single/multimode), ethernet, twisted pair and coax cabling.

Don’t meet every requirement?

Studies have shown that women and people of color are less likely to apply to jobs if they don’t meet every single qualification. As a Smarter Airport, we recognize that talent is not always related job history and skills come from valuable experiences that aren’t always shown on a resume. If you are excited to make a positive change for our region, but your experience doesn’t align perfectly, we encourage you to apply. You may be the right candidate for our organization, whether it be this role or another.

Caring For Our Crew

At ACAA, we’ve got you covered. That applies to how we equip, empower, and enable our people to do their jobs. It also applies to our benefits, which are broader and more valuable than what many other employers offer:

• We offer two plan options for healthcare coverage from high-quality insurance carriers, as well as an ACAA-funded Health Reimbursement Account (HRA) that will help offset the cost of many medical expenses.
  • ACAA employees pay almost $1,200 less per year in healthcare payroll contributions than the average employee in other companies, according to market surveys.
  • When HRA funding is included, the health-plan deductibles paid by ACAA employees are about $1,200 lower on average than the costs paid by employees of other companies.
  • ACAA does not require that employees meet a separate deductible for pharmacy expenses before prescription-drug coverage kicks in.
• ACAA’s dental plans (included with healthcare coverage) offer an option covering children’s orthodontia.
• Employees also can take advantage of a Flexible Spending Account (FSA) to help pay for health care and dependent care expenses on a pre-tax basis.
• All eligible full-time ACAA employees participate in the Allegheny County Employees Pension Plan, a defined-benefit plan that vests after 10 years of service.
• Employees also may participate in a Deferred Compensation Plan, which allows them to contribute part of their pay on a pre-tax basis into long-term retirement investments.
• A robust Employee Assistance Program (including access to free counselling sessions, financial guidance, and care coordination), life insurance options, a wellness program, and eligibility for the Public Service Loan Forgiveness program round out ACAA’s exemplary benefits. 
• Employees may enroll their children from 6 weeks to 5 years of age in our on-site preschool and childcare center, La Petite Academy, at Pittsburgh International Airport.

About Allegheny County Airport Authority

Allegheny County Airport Authority, which manages Pittsburgh International Airport (PIT) and Allegheny County Airport (AGC), is committed to transforming Pittsburgh’s airports to reflect and serve the community, inspire the industry, and advance the region’s role as a world leader. 

Pittsburgh International Airport serves nearly 10 million passengers annually on 17 carriers and was named by Fast Company magazine as One of the Most Innovative Companies in the World as well as a finalist in its World Changing Ideas awards, both in 2020. PIT’s first-of-its-kind microgrid – which completely powers the airport campus through natural gas and solar energy – has won numerous awards for resiliency and sustainability. 

PIT is in the midst of an ambitious terminal modernization that will make the passenger experience more efficient and deliver real opportunity for the region. The $1.4 billion new terminal program will construct a smarter, greener airport, inspired by the best of our region. The updated terminal lands in 2025 and will be the first airport terminal in the U.S. to be built from the ground-up post-pandemic, designed and constructed with the highest public health standards in mind.

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