Responsibilities

Fleet Senior Specialist execute day-to-day fleet operations and administration across EMEA, ensuring timely service delivery, accurate data, and full policy compliance. Act as the primary point of contact for drivers and local HR/Facilities for transactional requests and in-life vehicle support.

Yor Responsibilities:

• Intake & EligibilityReview and validate driver car applications and check eligibility against EMEA policy and documented country exceptions, routing compliant requests for approval within agreed SLAs.
• Ordering & DeliveryPlace orders for approved requests, coordinate PO creation with local Purchasing, track deliveries and vehicle swaps/extensions to ensure timely and accurate service.
• Incidents, Fines & Fuel CardsOpen and track incident/fine cases, coordinate with providers/insurers, trigger payroll recovery as per policy, manage contestations, and administer fuel cards (issue, lock/unlock, reconcile, handle exceptions).
• Finance, Data & Registry ManagementMaintain accurate fleet master data and driver assignments; keep the central registry (vehicle/contract/driver/mileage) up to date; support mileage and utilization reconciliation and lease-related invoice validation.
• Helpdesk & CommunicationAct as primary point of contact for drivers and local HR/Facilities across EMEA, handling transactional requests and in-life vehicle support (including VIP and complex cases); maintain SOPs, FAQs, and communication templates.
• Reporting & Continuous ImprovementPrepare and provide KPI and performance reporting to Shared Service Management and internal clients; support implementation of best practices to improve efficiency, reduce manual work, and ensure high-quality internal and external customer service.

Who we are looking for:

• EducationHigher education (preferably in Business, Administration, Finance, or a related field).
• Professional experience

  • 2–4 years of experience in administrative or coordination roles, ideally within shared services or operations.

  • Min.2 years of experience in a fleet-related role with exposure to multi-country environments. 

  • proficiency in fleet management software is an advantage.

• Language skillsVery good knowledge of English (B2 /C1). Additional languages such as German, Italian, or French will be considered beneficial.

• Competencies & skills

  • Problem-solving skills
  • Proactive approach to process improvements and automation
  • Ability to manage multiple tasks simultaneously
  • Proficiency in MS Office and Excel

   

Qualifications

What we offer:

• Solid employer present on the spanet for over 100 years.
• Private Medical Care (Lux Med) and life insurance.
• Language classes.
• Flexible Working time (you can start your work day between 6.00 – 10.00).
• Remote work option: 1 day per week.
• Annual Bonus
• Referral program with great referral bonuses- to grow the community with people dear to you
• Employee Assistance Program (legal, psychological, financial consulting, etc.).
• E- learning platform.
• Recognition Award Program.

EMEA Business Descr

Parker Hannifin EMEA Sàrl (“PHEMEA”), based in Etoy, Switzerland, is the Principal Operating Company for Parker in the EMEA region. It is supported by a network of Parker Manufacturing Divisions and Sales Company Entities.

Parker Hannifin is a Fortune 250 global leader in motion and control technologies. For more than a century the company has been enabling engineering breakthroughs that lead to a better tomorrow. Learn more at www.parker.com or parkerhannifin.

Parker is an equal opportunity employer and does not discriminate on grounds of age, race, religion, ethnic origin, sex, sexual orientation or disability in relation to recruitment and employment.