Data & IT Specialist CateringHboMediorTech & Data40 hoursAre you a data and IT specialist with a passion for innovation and catering? Within KLMs catering domain, you will play a key role in the transition to flight-specific catering loading and the development of a personalized catering experience
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Data & IT Specialist Catering
Job Description:
Data & IT Specialist Catering
Hbo
Medior
Tech & Data
40 hours

Are you a data and IT specialist with a passion for innovation and catering?
Within KLMs catering domain, you will play a key role in the transition to flight-specific catering loading and the development of a personalized catering experience for passengers. Youll work in a dynamic environment where you can fully leverage your expertise in project coordination, IT systems, and master data management.

What will you do?

As a Data & IT Specialist - Catering
, you will support IT and data developments within the catering domain. In this role, you will work both project-based and operationally to improve catering processes. Your primary responsibilities include:

  • Developing and monitoring detailed project plans, including timelines, milestones, and required resources.
  • Coordinating testing with KLM, KCS, and managing dependencies with stakeholders such as Digital, MyFlight, and suppliers.
  • Managing risks and reporting on project progress.
  • Overseeing JIRA and EPICS tasks for D&T and KCS to enable flight-specific loading.

  • Translating business requirements into IT specifications.
  • Maintaining timelines and ensuring timely user testing.
  • Acting as a central point of contact for IT developments with stakeholders.
  • Training users, performing tests, and improving processes based on feedback.

  • Inputting and maintaining master data for inflight products in SAP.
  • Identifying and correcting quality issues while processing changes in meal templates, service schedules, and product portfolios.
  • Ensuring data accuracy and completeness throughout a products lifecycle.

With your efforts, you help create a personalized and efficient catering experience, with a focus on European flights.

Where do you land?

You will be based at Schiphol East, Building 107, as part of the Catering Ordering & Data
team within Network Supply Management (NSM)
. This team is central to KLM’s inflight catering supply chain, responsible for caterer instructions and master data management.

Your profile

We are seeking a driven specialist with experience in data and IT processes. The ideal candidate will have:

  • HBO (higher professional education) level of working and thinking, preferably in a technical, logistics, or IT-related field.
  • Proven experience with SAP and master data management.
  • Experience in an IT-driven organization.

  • Ability to analyze, structure, and interpret complex data.
  • Skilled in improving processes based on data analysis.

  • Interest in technological advancements and a drive to improve the passenger experience.

  • Teamwork
    : You excel in multidisciplinary teams and build effective relationships with diverse stakeholders.
  • Analytical Thinking
    : You can identify and solve complex problems with attention to detail.
  • Project Management
    : You structure and deliver projects on time, managing dependencies and risks effectively.
  • Quality Focus
    : You maintain high standards and ensure accuracy in your work.
  • Communication Skills
    : You communicate clearly and persuasively with a wide range of stakeholders.
  • Proactivity
    : You identify opportunities for improvement, initiate solutions, and take ownership of your responsibilities.

  • A dynamic work environment within KLM’s catering domain.
  • Opportunities to contribute to innovative catering projects.
  • Collaboration with diverse teams and departments within KLM.
  • Space for personal and professional development.
  • A 2-month onboarding program.

Explore the perks of working with us
More benefits

If your position allows this: working from home and working from abroad for up to 8 weeks (EU and Caribbean)

2 development budget to be spent freely

Plenty of room for personal development and great career opportunities

Substantial discount on airline tickets (if you have been employed for at least 6 months)

What do we offer
  • A challenging role at an unique employer in the Netherlands;
  • A gross salary between 3.712,92 and 4.773,75 per month;
  • Plenty of room for personal development and wonderful career opportunities;
  • A good pension scheme and 8 holiday pay;
  • An end of the year bonus of 8,33;
  • 25 days of paid holiday and 5 extra days off;
  • Great discounts on airline tickets (if you have been in service for at least 6 months);
  • A sustainable transport policy, which allows you, among other things, to use all public transport for your commute within the Netherlands, free of charge;
  • Discount of your health insurance;
  • A personal budget for sustainable employability.

Everyone who works here breathes cybersecurity’

At Air France-KLM, cybersecurity is high on the agenda. That is why we work with advanced tools. Would you like to join us as an analyst or engineer?

Smarter maintenance planning with AI

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Smart flight school thanks to PilotGPT

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Point of view
Great Job! Make a difference aboard with MyFlight

KLM has an app that gives crew the necessary information at hand before flight departure: MyFlight.

Ready for your next destination?

Don’t wait any longer and apply for this function before the final boarding call on 01/31/2025! A motivation letter is no longer required; we will simply ask you a couple of questions during your online application. Within two weeks, you will receive a message from us. Your application procedure consists of two interviews and –possibly- an assessment and security research.Did you know that according to research, women are less likely to apply than men when they dont meet all the job requirements? What a shame. Because, in our view, the perfect candidate is a myth. So, if you have the drive to grow in aspects of this role, we look forward to your application. A file check (for ex-KLM-employees) and/or a reference check can be part of the application procedure. By applying for this vacancy you consent to these checks.

Apply now

Do you think were a match?
Start your journey with us here.

Start application
Ask your Questions

If you have any questions regarding this vacancy, contact our recruiter Sissel or hiring manager Youandi!This job has the following ID number: 18518

E-mail SisselE-mail YouandiSee FAQ
Company Details
KLM Royal Dutch Airlines
Amsterdamseweg 55
Amstelveen, Noord-Holland Netherlands, International 1182 GP International
www.klm.com/
14 Open Jobs Available
KLM and KLM Cityhopper form the heart of the KLM Group. Via a vast network of 92 European cities and 70 intercontinental destinations. KLM is a partner in the SkyTeam Alliance, which offers passengers even more possibilities, jointly serving 1,063 de...
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Job Info
Location
Amstelveen, Noord-Holland, Netherlands
Type
Permanent
Company Details
KLM Royal Dutch Airlines
Amsterdamseweg 55
Amstelveen, Noord-Holland Netherlands, International 1182 GP International
www.klm.com/
14 Open Jobs Available
KLM and KLM Cityhopper form the heart of the KLM Group. Via a vast network of 92 European cities and 70 intercontinental destinations. KLM is a partner in the SkyTeam Alliance, which offers passengers even more possibilities, jointly serving 1,063 de...

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